Cancellation Policy
At Station Plants, we understand that plans can change. This Cancellation Policy explains how customers can cancel their orders.
Order Cancellation
Customers may cancel their order within 24 hours of placing it.
To request a cancellation, please contact us as soon as possible with your order number and purchase details.
After 24 Hours
Once 24 hours have passed, orders may already be processed, packed, or shipped. In these cases, we may be unable to cancel the order.
If the order has already been shipped, customers may still be eligible to return the item according to our Return & Refund Policy.
Refunds for Cancelled Orders
If your cancellation request is approved before the order is processed or shipped, a full refund will be issued to the original payment method.
Depending on your bank or payment provider, refunds may take several business days to appear in your account.
How to Request a Cancellation
Please contact us using the information below:
Station Plants
Email: samirousldf@gmail.com
Phone: +44 773 502 2471
Address: 1 Harrison Rd, High St, Erdington, Birmingham B24 9AB, United Kingdom
Contact page: https://station-plants-store.myshopify.com/pages/contact
Policy Updates
We reserve the right to update this Cancellation Policy at any time. Any changes will be posted on this page.