Shipping Policy — Station Plants
Website: https://station-plants-store.myshopify.com Email: samirousldf@gmail.com Address: 1 Harrison Rd, High St, Erdington, Birmingham B24 9AB, United Kingdom
Processing Time
- Orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays).
- You will receive a shipping confirmation email with tracking information once your order is dispatched.
Delivery Times
| Shipping Method |
Delivery Time |
Cost |
| Standard Delivery (UK) |
5–8 business days |
FREE |
Where We Ship
- We currently ship within the United Kingdom only.
Delivery Notes
- Please ensure your delivery address is correct at checkout — we are not responsible for orders sent to wrong addresses.
- If no one is available at the time of delivery, the courier may leave a safe place notice or attempt redelivery.
- Deliveries are made Monday to Saturday, excluding UK public holidays.
Delays
Whilst we do our best to meet delivery estimates, occasional delays may occur due to:
- High demand periods (e.g. Christmas, Bank Holidays)
- Adverse weather conditions
- Courier disruptions
We will always keep you informed if your order is delayed.
Damaged in Transit
If your order arrives damaged, please:
- Take photos of the damage immediately
- Contact us within 48 hours at samirousldf@gmail.com
- We will arrange a free replacement or full refund
