Warranty Policy
At Station Plants, we are committed to providing quality products and excellent customer service.
Warranty Information
Unless otherwise stated on a product page, our products do not include an additional manufacturer's or extended warranty.
However, if you receive a product that is damaged, defective, or incorrect, please contact us immediately so we can resolve the issue.
Damaged or Defective Products
If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of receiving your order.
Please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging (if applicable)
After reviewing the issue, we may offer a replacement, exchange, or refund, depending on the situation.
Returns
Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Free return shipping is available for eligible returns.
Contact Us
If you have any questions regarding this Warranty Policy, please contact us.
Station Plants
Email: samirousldf@gmail.com
Phone: +44 773 502 2471
Address: 1 Harrison Rd, High St, Erdington, Birmingham B24 9AB, United Kingdom
Contact page: https://station-plants-store.myshopify.com/pages/contact